How Does Your Dental Practice Score?
Every top dental practice runs on data. Practice Scorecard grades your KPIs across six core categories every month, scores every one against real national dental benchmarks, then gives you a KLAS coach to close the gaps.
You bring relentless precision to patient care. The KPIs that decide what your dental practice is worth deserve that same precision.
Do you know your production potential? Your true collections rate? Your overhead compared to top dental practices your size? Most owners have a general sense of how things are going, but not the benchmarked, KPI-by-KPI clarity that separates a well-run practice from a great one.
See exactly where your KPIs stand against the numbers that matter
This is a sample of the Practice Scorecard you can log into any time, day or night. Every KPI is scored against real national dental benchmarks.
Practice Scorecard Monthly Report
A solid practice with real money on the table.
Production and patient growth KPIs are scoring strong. Case acceptance and overhead are your two fastest-moving opportunities. At benchmark, those two gaps alone are worth six figures per year. Your KLAS coach has prioritized them below.
| KPI | Your Practice | National Benchmark | Top Practices | Status |
|---|---|---|---|---|
| Collections RateCollected vs. adjusted production | 94% | 98%+ | 99% | On Track |
| Total OverheadOperating cost as % of collections | 64% | < 60% | 52% | Needs Improvement |
| New Patients / MonthNew patients added per month | 34 | 25–50 | 50+ | Strong |
| Hygiene ProductionHygiene as % of total production | 23% | 25–33% | 33% | On Track |
| Case AcceptanceTreatment presented vs. accepted | 68% | 85%+ | 90% | Needs Improvement |
| Hygiene ReappointmentPatients leaving with next visit booked | 82% | 90%+ | 95% | On Track |
| Broken AppointmentsCancellations & no-shows as % of schedule | 9% | < 5% | 2% | Needs Improvement |
| A/R Over 90 DaysAged receivables as % of total A/R | 14% | < 15% | 8% | Strong |
Sample figures shown for illustration. Your actual benchmarks are calculated from KLAS's proprietary dental industry data and your practice management software.
Six categories. One scorecard. Total clarity.
Each category groups the KPIs that drive dental practice value, every one scored against KLAS's proprietary benchmarks so you always know whether your numbers are a reason to celebrate or a call to action.
Production Performance
Gross and adjusted production, provider-level production, production per clinical day, and proximity to your true production potential by specialty.
Are you producing at capacity?Financial Health
Collections rate, total overhead, staff cost as a percent of production, lab and supply ratios, and doctor take-home benchmarked against peer practices.
Are you keeping what you earn?Patient Growth
New patient volume, active patient count, patient attrition rate, and referral source breakdown across internal and external channels.
Are you growing or quietly eroding?Hygiene Performance
Hygiene production as a percent of total, recall rate, reappointment percentage, same-day perio conversion, fluoride and sealant utilization.
Is hygiene pulling its weight?Case Acceptance
Case acceptance rate, average treatment plan value per new patient, same-day treatment capture, and treatment mix breakdown by procedure type.
Are patients saying yes?Operational Efficiency
Schedule utilization, broken appointment percentage, front desk collections at time of service, and A/R aging across all payer categories.
Is your team performing at its best?Maximum clarity, minimum friction
Your team does very little. KLAS does the rest. Under one hour per month total.
Baseline Scorecard
KLAS runs your first scorecard using 12 months of historical data. This sets your baseline across all six KPI categories, identifies your biggest gaps versus benchmark, and sets your initial priority targets. That is where most owners have their first "aha" moment.
Quick Data Submission
Your team submits a short, standardized report from your practice management software (Eaglesoft, Dentrix, Open Dental, Curve, or most major systems). It takes under 15 minutes. KLAS processes the data and updates your scorecard within 48 hours.
Scorecard Delivery
You receive a clean, visual scorecard: category scores, trend lines, benchmark comparisons, and a prioritized action list, designed to be reviewed in 10 minutes and acted on the same day.
Strategy Session With Your Coach
Your KLAS performance coach walks the scorecard with you. Never a generic check-in, always driven by your actual numbers. We celebrate progress, address underperforming KPIs, and adjust targets as your practice evolves.
Full KLAS Team Activation
When your scorecard reveals a deeper issue (a marketing gap, tax exposure, transition readiness, or a lease concern), your coach connects you directly with the right KLAS specialist. One relationship, the entire advisory team behind it.
A scorecard without context is just a number.
What makes Practice Scorecard different is the advisory team behind it. When your scorecard says overhead is too high, we don't just note it. We bring in our accounting team to fix it. When patient flow is declining, we bring in marketing. When your numbers look like a practice ready to sell, we start the conversation.
Your scorecard is the instrument. KLAS is the pilot.
Built for dental owners ready to run on data
- Established dental owners who have been running on instinct and are ready to run on data.
- High-producers who suspect they're working harder than their bottom line reflects, across any dental specialty.
- Owners 3–7 years from a practice transition who need to improve valuation metrics with intention and time to act.
- Multi-location group practices and DSOs who need consistent performance measurement across sites and providers.
- New dental practice owners who want to build a performance culture from the very first month of ownership.
The accountability system your practice has been missing
One simple monthly program. The full power of KLAS behind every number.
Practice Scorecard Membership
Measure What Matters. Improve What Counts.
- A full baseline scorecard built from 12 months of your history, so your first report already shows where you stand against benchmark.
- 24/7 access to your live KPI dashboard, so you can check every KPI against national dental benchmarks at any time, day or night.
- A fresh scorecard every month across all six KPI categories, with trend lines and a prioritized action list.
- A dedicated KLAS performance coach who walks every scorecard with you and holds your action plan accountable every month.
- Direct access to the full KLAS team in coaching, accounting & tax, marketing, real estate, and transitions the moment your numbers call for it.
- All for under one hour of your team's time per month. KLAS does the heavy analysis. You make better decisions.
Prefer to talk it through first? Call 844-552-7100 and we'll walk you through a sample scorecard for a practice like yours.
Get Your Free Dental Practice KPI Consultation
Stop running your dental practice on instinct. Talk to a KLAS coach today. We'll walk you through what your KPIs should look like and where Practice Scorecard can help.